| Risk Intake & Application Screening |
ChatGPT, DocuSign, OCR/ABBYY, Notion |
Digitize and summarize applicant data; flag incomplete or inconsistent information. |
Speeds intake and reduces manual error. |
| Risk Assessment & Scoring Models |
Power BI, Python, ChatGPT, SAS |
Analyze risk variables (age, claims, credit, exposure); interpret scorecards and highlight anomalies. |
Improves precision and auditability in decisions. |
| Policy Pricing & Underwriting Rules |
Excel, Power BI, ChatGPT, Guidewire |
Apply pricing logic to coverage tiers; test sensitivity of premium components; summarize deviations. |
Maintains actuarial integrity and fairness. |
| Claims & Loss Ratio Analysis |
Power BI, ChatGPT, Excel, Tableau |
Monitor loss ratios by product, region, and tenure; generate trend summaries for portfolio managers. |
Supports rate filings and reinsurance negotiations. |
| Policy Documentation & Endorsements |
Word, DocuSign, ChatGPT, SharePoint |
Draft conditional clauses; summarize changes for client review; ensure consistent language use. |
Reduces disputes and ensures compliance. |
| Fraud & Anomaly Detection |
Python (scikit-learn), Power BI, ChatGPT, SAS |
Identify suspicious claim or application patterns; summarize high-risk indicators. |
Protects profitability and deters abuse. |
| Regulatory & Compliance Oversight |
OneTrust, SharePoint, ChatGPT, Excel |
Maintain documentation for solvency, fair practice, and anti-discrimination standards. |
Prevents fines and reputational damage. |
| Broker & Agent Communication |
ChatGPT, Canva, Docs, Gmail |
Generate approval summaries, quote letters, and declination explanations in professional tone. |
Enhances service quality and clarity of decisions. |
| Portfolio & Exposure Management |
Power BI, Excel, ChatGPT, R |
Visualize exposures by geography and peril; summarize diversification and concentration metrics. |
Balances growth with capital constraints. |
| Reinsurance & Treaty Analysis |
Excel, Power BI, ChatGPT, SharePoint |
Model treaty impacts; summarize cessions, retentions, and catastrophe layers. |
Protects insurer solvency and manages volatility. |
| AI Transparency & Bias Mitigation |
Claude, ChatGPT, OneTrust, Power BI |
Explain AI-driven scoring factors; document overrides and ensure equitable outcomes. |
Ensures ethical, explainable underwriting. |