13-1161.00 — Market Research Analysts and Marketing Specialist — AI Tool Fluency

AI Fluency Matrix (Job Zones 4–5)

Category Representative Tools (Oct 2025) What to Be Able to Do Why It Matters
Survey Design & Response Analysis SurveyMonkey, Power BI, ChatGPT, Excel Develop questionnaires; summarize open-ended responses; identify statistical significance in findings. Turns raw responses into validated consumer insights.
Competitor & Market Intelligence ChatGPT, Similarweb, SEMrush, Power BI Aggregate competitor metrics and SEO performance; summarize emerging market trends. Guides product positioning and go-to-market strategy.
Customer Segmentation & Personas Tableau, ChatGPT, Power BI, HubSpot CRM Cluster audience data by demographics and behaviors; create dynamic persona summaries. Enables more precise targeting and messaging.
Campaign Performance Analytics Google Analytics 4, ChatGPT, Excel, Looker Studio Summarize engagement metrics, ROAS, and conversion funnels; identify anomalies and optimization points. Optimizes budget allocation and creative adjustments.
Content Ideation & Copywriting ChatGPT, Claude, Canva, Grammarly Generate tailored copy variations; refine tone, keywords, and CTAs based on brand style. Speeds production while maintaining message quality.
Social Listening & Sentiment Tracking Brandwatch, ChatGPT, Power BI, Meltwater Summarize trending topics; classify positive/negative mentions; highlight key influencer impacts. Reveals real-time perception shifts and crisis triggers.
Forecasting & Predictive Modeling Python (scikit-learn), Power BI, ChatGPT, Excel Model sales growth by channel; simulate elasticity and ad-spend ROI. Improves planning accuracy and campaign timing.
Brand Health & Awareness Tracking Qualtrics, Power BI, ChatGPT, Canva Integrate survey and traffic data; summarize brand lift and share of voice trends. Monitors long-term perception and marketing impact.
Presentation & Visualization PowerPoint, Canva, ChatGPT, Google Slides Convert analytics into story-driven decks with visuals, headlines, and key insights. Translates data into persuasive business recommendations.
Collaboration & Workflow Automation Notion, Zapier, ChatGPT, Google Sheets Automate recurring reports and data pulls; track deliverables and content approvals. Frees analysts to focus on strategic interpretation.
AI Ethics & Data Transparency Claude, ChatGPT, OneTrust, SharePoint Disclose AI-assisted findings; maintain documentation on data sources and model bias checks. Protects credibility and compliance in AI-driven insights.